Online Delivery - Standard 11 (S11) Generic Coal Surface Induction Course - New Entrant
Standard 11 is a mandated skill set of 6 nationally accredited units of competencies required for an individual to work on a coal mine in Queensland.
WorkSafe Connect offers a range of Standard 11 courses to align with a student’s level of experience:
WorkSafe Connect delivers the Standard 11 course online & virtually via real-time video led training. Regardless of location, the student can take advantage of this delivery method as long as they have access to the technology requirements (set out in Course Delivery below).
Our trainer supports the student throughout the course (including reviewing and marking assessments in real-time via the online Learner Portal) and the student will be interacting with other class members (like in a normal classroom).
This 2-day program is designed for students who are new-to-industry. There are no course entry requirements, no pre-course study and no-post course logbooks to complete. Students who successfully complete the 2-day program will be issued a Statement of Attainment at the end of the course.
The course provides students with entry-level skills and knowledge to work safely in surface coal mining operations. Our custom-designed course includes a combination of theory questions (multiple choice and short answer) as well as various real-life & simulated practical activities throughout the program that reflect current industry trends.
Students who successfully complete the assessments will be issued with a Statement of Attainment at course completion. The accreditation awarded is RIISS00034 Surface Coal Mine Safety Skill Set, which covers the following 6 units of competency:
WorkSafe Connect has been delivering induction programs for over 15 years and is one of Queensland’s leading suppliers of the Standard 11 (S11) Generic Coal Surface Induction. We look forward to supporting our students to achieve their accreditation.
Be guided by our expert trainers conveniently at your workplace or home.
7:30am 7th April to 4:00pm 8th April 2025
7:30am 10th April to 4:00pm 11th April 2025
7:30am 16th April to 4:00pm 17th April 2025
7:30am 23rd April to 4:00pm 24th April 2025
7:30am 29th April to 4:00pm 30th April 2025
WorkSafe Connect offers face to face training throughout Queensland.
The “Recognised Standard 11 – Training in Coal Mines” was issued by the Queensland Department of Resources and sets out the national units of competency that an individual must hold to work on a coal mine in Queensland. This is commonly referred to as the Standard 11, S11 or Generic Surface Mine Induction.
The key topics covered are:
In addition to safety, our course provides students with an overview of life working on a coal mine.
Any person who is commencing work on a coal mine site in Queensland or is looking to find employment in the Queensland coal mining industry.
This course is focused on those students who do not have previous resources industry experience in either mining (and associated refineries), oil & gas and quarries. For those with at least 3 months resources industry experience in the last 5 years, see our 1-day experienced entry program - click here.
Given the course is delivered via Zoom and assessments are completed via our online Learner Portal (with assessments marked in real-time by the trainer), this online course is suitable for students who have at least a basic level of computer literacy. Students will need to complete a brief ‘online course suitability test’ via our Learner Portal to ensure their suitability (which includes the use of Zoom and the ability to navigate a web browser and multiple tabs).
Our Standard 11 online training will be conducted online & virtually via real-time video led training. The course is delivered via Zoom, with assessments and activities completed via our online Learner Portal (meaning assessments are marked in real-time by the trainer and the student is supported throughout the course).
Please find below a list of the key technology arrangements you will need for Standard 11 online training:
While WorkSafe Connect offers this is a public course, we can also arrange client-only courses for a group on a day and time that suits. Please get in contact with a member of the WorkSafe Connect team and we'll be more than happy to discuss flexible options that best meet your requirements.
There is no pre-course study or post-course requirements.
Students who successfully complete all assessments and activities throughout the course will be issued with a nationally recognised Statement of Attainment for RIISS00034 Surface Coal Mine Safety Skill Set. The Skill Set contains the following units of competency.
Under the Queensland Coal Mining Regulations, competency must be refreshed at least once every 5 years.
If you have any questions about the Standard 11 (S11) Generic Induction course and whether it is suitable for you, please get in touch with a member of the WorkSafe Connect team today.
Students must have a basic level of computer skills - this ensures the course runs to time and the focus is on the course content rather than computer skills training.
To be eligible to attend a virtual course, you must complete a short assessment via our online Learner Portal at least 1 day prior to course commencement.
The assessment covers hardware and software setup as well as providing a basic understanding of Zoom and Learner Portal navigation.
Any student who has not successfully completed this 'Online Course Suitability Test' by course commencement will not be admitted to the course.
If you book and pay for the course via our website and it is determined you are not suitable for the virtual course delivery, you will be offered the face-to-face program. Alternatively, you may also request a refund prior to course commencement.
Please ensure you bring your USI (unique student identifier) number with you – click here for more information about USI’s.
In addition to the technology requirements outlined above (click here), you will also need to ensure you have the following items available for use during the course for the practical assessment simulations:
A Standard 11 or Generic Induction is the training accreditation you require to legally work on a coal mine site in Queensland.
The specific legislation relating to this Standard is the Coal Mining Safety & Health Act 1999 and the Coal Mine Safety and Health Regulations 2001.
The Recognised Standard – Training in Coal Mines was issued by the Queensland Department of Resources and sets out the six national units of competency that an individual must hold to work on a coal mine in Queensland (RIISS00034 Surface Coal Mine Safety Skill Set). The course is commonly referred to as the Standard 11 (S11) or the Generic Mine Induction.
It covers essential safety and induction requirements to ensure that workers are well-prepared and aware of the risks associated with coal surface mining operations.
As set out in the Coal Mining Regulations, each coal mine worker must hold the Standard 11 skill set and it must be refreshed at least once in every five years.
For full details regarding the Recognised Standard 11, please follow the following link:
https://www.rshq.qld.gov.au/__data/assets/pdf_file/0016/240370/recognised-standard-11.pdf
WorkSafe Connect offers a 1-day condensed Standard 11 course for those who have previous resources industry experience.
While every worker on a coal mine site in Queensland must hold a Standard 11, we have customised our course program to cater for those who have at least 3 months experience within the last 5 years within mining, oil & gas and quarrying from any site in Australia.
To be eligible, you must submit an an 'Experienced Entrant Form' and supply one item evidence to verify your experience.
These 1 day courses are offered face-to-face or online (real-time trainer led via Zoom).
See our course pages for further information
WorkSafe Connect offers a variety of courses to suit a student’s level of experience.
The 2-day new entrant program is $650.
The 1-day experienced entrant program is $495.
No.
WorkSafe Connect offers online real-time video-led training to ensure students who reside outside of Queensland can complete the course requirements and achieve a Statement of Attainment prior to coming to Queensland.
The duration of the Standard 11 program varies depending on your prior experience. While the new-entrant course is 2-days, WorkSafe Connect also offers a 1-day program for industry-experienced entrants and those refreshing their Standard 11.
You will need to do the Standard 11 (or what is known as the Generic Induction) if you want to work on a Queensland coal mine.
As set out in the ‘Recognised Standard 11 – Training in Coal Mines’ issued by the Queensland Department of Resources, each coal mine worker must hold the Standard 11 qualification and this qualification must then be refreshed under the mine training scheme at least once in every five years.
For full details regarding the Recognised Standard 11, please follow the following link:
https://www.rshq.qld.gov.au/__data/assets/pdf_file/0016/240370/recognised-standard-11.pdf
You can complete your Standard 11 training via our face-to-face or virtual course programs. Subject to your previous experience, you can do the 1-day experienced entrant course or the 2-day new entrant course. Both the 1-day and 2-day courses cover the 6 key competencies necessary for understanding safety practices in coal mines.
All assessments and activities are completed during the course. If you successfully complete all the assessments during the course, you will be issued with a Statement of Attainment.
If you have any questions, please don't hesitate to contact WorkSafe Connect by phone or email. We are dedicated to helping you choose the right course for your circumstances.
The Standard 11 (S11) is the recognised training standard associated with the Queensland Coal Mining industry. The specific legislation relating to this Standard is the Coal Mining Safety & Health Act 1999 and the Coal Mine Safety and Health Regulations 2001.
Currency of your Standard 11 relates to when you completed either your initial training course or a refresher – i.e., if you completed your Standard 11 training 3 years ago then your Standard 11 remains current.
As set out in the Recognised Standard, each coal mine worker must hold the Standard 11 qualification and this qualification must then be refreshed under the mine training scheme at least once in every five years.
If you do require a refresher of your Standard 11, WorkSafe Connect offers a 1-day Standard 11 (S11) training course. Full details can be found by clicking on the following link: https://www.worksafeconnect.com/courses/refresher-standard-11-generic-coal-induction-gi
5 years.
As set out in the ‘Recognised Standard 11 – Training in Coal Mines’ issued by the Queensland Department of Resources, each coal mine worker must hold the Standard 11 qualification (i.e., 6 units of competency) and this must be refreshed under the mine training scheme at least once in every five years.
While the national units of competency associated with the Standard 11 (S11) do not expire (similar to other competencies like CPR), your accreditation must be refreshed in order to continue to legally work on a Queensland coal mine.
If you do require a refresher of your Standard 11, WorkSafe Connect offers a 1-day Standard 11 (S11) training course. Full details can be found by clicking on the following link: https://www.worksafeconnect.com/courses/refresher-standard-11-generic-coal-induction-gi
Yes.
The Standard 11 induction program is recognised and accepted across most coal mines and locations in Queensland. Once you successfully complete the program, you will receive a statement of attainment, which is a portable qualification valid throughout the state's coal mining industry.
The main exception is BMA mine sites as they often have their own induction process. If you are heading to a BMA mine site, we recommend you contact the BMA mine site regarding their entry requirements prior to enrolling in this course.
If you have any questions regarding what course is the right one for you then please call us and we will be happy to work with you to make sure the course is suitable for your requirements.
WorkSafe Connect’s Online Training is live, real-time trainer-led delivered in an interactive online environment.
Our online training is the same great learning experience that our face-to-face training is known for, just delivered differently. By way of overview of what our online training involves:
Many participants have commented that they actually prefer this delivery method to traditional face-to-face as we limit our class sizes and there are numerous ways in which to interact within the session.
To participate, participants are required to be connected to the internet via desktop computer or a laptop device with a camera, microphone and headphones. Please see the Course Delivery section for full details of what you require.
If you would like to discuss delivery options in more detail, then please get in contact with us and we would be more than happy to discuss your requirements and options with you.
Click here to see a summary: Diagram of Standard 11 Course Pathways